OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
107 ratings and 76 comments received in the last 90 days.
30 July 2025
Very helpful in the purchase process particularly in changing the order
29 July 2025
Great service from Nigel & Phil
25 July 2025
I have bought six cars from my local mini dealer, they always look after me
08 July 2025
Very courteous, helpful, knowledgeable. Overall excellent customer service
26 June 2025
First class from initial contact to collection and after sales. Love the whole team special thanks to Ella and Phil who were extremely engaging and so helpful.
11 June 2025
Dealership was very helpful
05 June 2025
As above!!!
04 June 2025
Because I was satisfied
01 June 2025
We were given time to make decisions; once the purchase was made, we were kept informed of the cars progress.
07 August 2025
Amy was really helpful and everything completed on time
04 August 2025
Efficient and friendly staff.
03 August 2025
Extremely satisfied with all aspects: friendly, helpful and knowledgeable service team. A pleasure to deal.
03 August 2025
Total professionalism all round. Excellent service, excellent attention to customer satisfaction, 100%
31 July 2025
See above comments
30 July 2025
Excellent service
28 July 2025
Car returned beautifully cleaned inside and out .
27 July 2025
Detailed
26 July 2025
Very efficient.
23 July 2025
Usually it would be five star but on this visit the valeting was not good. Dust was still on the manual stick and in the compartments used for cups there was debri left also in door wells.
01 August 2025
Very helpful throughout from initial enquiry through to handover. Purchasing was a very easy and pleasant experience